…so 8 weeks ago I ordered a dining room table on-line. It was supposed to be delivered this week and I got a call from the company asking for my new credit card info because my old credit card had been suspected of fraud (well the actual card itself wasn’t suspected of fraud) as the credit card company thought it might have been stolen because there was so much charged on it–an unusual pattern to say the least. And they were right. Not about the fraud, but about the unusual pattern of spending. But I did it. Not a thief. Recarpeted the new house; painted the entire house (ok I had the entire house painted), did plumbing and electrical work etc. etc. They (the credit card company) just automatically closed my account and sent me a new card. Aren’t they (the credit card companies) supposed to call you first and ask you those secret questions like, “what is your mother’s maiden name?” and “what was your grammar school’s name?” and “what was the last purchase you made using this card?” But no, my credit card company just canceled my card without asking and sent me a new one so imagine my surprise when I opened up the envelope and there was this totally brand new card. So anyways, when I had originally ordered the dining room table, I had used my OLD credit card BEFORE it was canceled. But since it took so LONG for the GD thing to come, my OLD credit card had been canceled by the time it came to deliver (or so I thought–key the ominous “Jaws” music here) the table, so the dining room table company called me about my card not going through. SO, I gave them the number on my new card and they said something about the warehouse calling me in a few days to deliver my table. A few days after this conversation, I check my email and I see the following email from Andrew M. at Dining Rooms direct:
Hello Anne,
I am emailing you in regards to your order. I am sorry to inform you but all these items have been discontinued besides the table. I am extremely sorry for this. This order will need to be canceled, or replaced with a whole different set. Please advise with what you would like to do.
Kindly,
Andrew M.
Now, you can imagine that this did not make me happy, as we had been waiting over 8 weeks for the GD table to arrive and had been sitting on our OLD dining room chairs at a granite counter top three times higher than the old dining room chairs were designed to be used with. We all have to have rotator cuff surgery from having to lift our arms so high and up over the edge of the counter top to try to scrape the food off our plates.
So, this was my response to Andrew M:
Dear Andrew M.,
Are you f$#%@&$*($ kidding me?! I ordered this over 8 weeks ago! Couldn’t someone have told me THEN that the table was discontinued?! And why was it still on your website?! You guys are MORONS! I certainly hope my credit cards (either one of them) haven’t been charged!!! Please advise.
Anne Maxfield
I’m still waiting on Andrew….
